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Thursday, September 23rd at 11:00 AM ET

 

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news and insights

Car Dealership Point-of-Sale Software Defined

Virtually every retail business has a point-of-sale system. Retailers – regardless of whether they are online or brick-and-mortar stores – need convenient, frictionless ways to transact and get paid....

11 min read

How Empathy Fuels Fuse: A Q&A with Caitlin Earnhart, Senior Manager - Customer Success

“If you had a superpower, what would it be?” While others might say “flying,” Caitlin Earnhart takes a more grounded approach. As Senior Manager - Customer Success for Fuse Autotech, Caitlin believes...

10 min read

NADA 2023: What to Know About the NADA Convention in 2023

With an annual automotive industry show set on the national stage (NADA stands for National Automobile Dealers Association, after all), it’s no wonder the NADA Convention is considered to be the top...

12 min read

How Not to Waste Web Traffic: 7 Tips for Dealerships

Acquiring website traffic is an undeniably vital part of any dealership’s digital marketing strategy. But if enough visitors to your website aren’t converting into leads (and if the ones who do...

11 min read

How Not to Lose Key Salespeople

Do you regularly find yourself advertising job roles to fill in where employees have left? With long working hours and a high-pressure environment centered around demanding sales targets, it’s easy...

8 min read

How Not to Have One-Time Customers

No matter what business you’re in, customer retention is vital and challenging. This is particularly the case when it comes to car dealerships. After all, purchasing a car is not a weekly necessity...

10 min read

How Not to Lose Customers to Dealership Complacency

As a car dealer, you know it’s important to keep your customers happy. But what happens when complacency kicks in? The short answer: you’ll start to lose customers to your competitors.  After all,...

9 min read

How Does Tesla Attract Customers?

Over the past decade, Tesla has become a household name. A giant to be respected, the company has realized astronomical growth while taking the automotive industry by storm. How does Tesla attract...

11 min read

What Dealerships Can Learn from Saturn

What happened to Saturn cars? General Motors’ Saturn Corporation went out of business in 2010 — but not before blazing a trail for auto dealerships. It would be a mistake to think of Saturn’s failure...

8 min read

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